Prime Charging
Terms of Service
Agreement to these terms
These terms are an agreement between you and Prime Charging LLC, an Oregon limited liability company (“Prime Charging”). By browsing this site, submitting an inquiry, enrolling in training, or buying equipment from Prime Charging, you accept these terms. If you do not accept them, please do not use the site or place an order. We may revise these terms as the business develops; the version in effect when you place an order is the version that governs that order.
Eligibility
You must be 18 or older and legally able to enter a binding contract. If you act on behalf of a business or venue, you confirm you have authority to bind that organization.
Orders, pricing, and payment
- Every price on this site is in U.S. dollars. Prices, package contents, and product specifications can change at any time before an order is placed.
- Your order is an offer to buy. It becomes a purchase only when we confirm acceptance. We may decline or cancel an order and refund any amount paid.
- If a price is published in error, we may cancel the affected order and refund it in full instead of fulfilling it at the wrong price.
- Payments are handled by third-party payment processors. Submitting an order authorizes the charge shown at checkout, including shipping and any applicable sales tax. Tax is calculated from the delivery destination and our collection obligations there.
Equipment and warranty
Charging stations and power banks carry the manufacturer’s warranty against defects in materials and workmanship (one-year parts coverage). That coverage does not extend to damage caused by misuse, liquid exposure, vandalism, theft, power surges, unauthorized modification, or ordinary cosmetic wear. To open a warranty claim, contact us at Info@getprimecharging.com with your order details and a description of the problem.
Platform and availability
Stations operate on third-party systems, including a payment network, machine-management software, and cellular connectivity. We work to keep the network running but cannot promise uninterrupted service. Carrier outages, processor interruptions, maintenance, and events outside our control can affect station availability and rental activity.
The operator program
- You own your equipment. Operators buy their stations outright and own them. Nothing in a purchase makes you an employee, partner, agent, or joint venturer of Prime Charging, and you are responsible for your own taxes, licenses, insurance, and business expenses.
- Revenue share. Operators keep 80% of rental revenue from their stations; Prime Charging retains 20%. Card processing runs through Nayax; Prime Charging covers Nayax processing fees. A monthly software fee of $15 per machine also applies. Rental pricing (currently $12 per hour, capped at $36 per day) and the unreturned-bank fee (currently $49, charged when a rented bank has been out 48 hours) are published on the site and may be updated with notice.
- Settlements. Rental funds are collected through Prime Charging’s payment account. We account for each operator’s machines separately and pay operators their share on the settlement schedule set out in the Operator Agreement.
- Territory. Any exclusive territory is defined in your written Operator Agreement. No territory is promised by this site alone.
- Your venues are your relationships. Operators secure their own locations and are responsible for their agreements with venues. Equipment may only be placed with the venue’s permission.
- Results are not guaranteed. Running charging stations is a business, and returns depend on location quality, foot traffic, seasonality, pricing, and how the stations are operated. Every figure, example, and calculator or estimator result shown on this site or in our training is illustrative only. None of it is a promise, projection, or guarantee of income, and it is possible to earn less than the examples — or nothing at all. Network-wide or other operators’ results do not predict yours.
The Operator Agreement is a separate written agreement. If anything in these terms conflicts with a signed Operator Agreement, the Operator Agreement controls.
Training and course content
Our course and membership materials are educational. They teach a business model; they do not guarantee any result, and they are not legal, tax, or financial advice. Your access is personal to you and may not be shared, resold, or transferred. Refund terms, where offered, are stated at enrollment.
Acceptable use
You agree not to: interfere with, probe, or attempt unauthorized access to the site, the platform, or any station network; copy or scrape site content or imagery to build or market a competing product; present yourself as affiliated with Prime Charging beyond your actual operator relationship, or make earnings claims in our name; or use the site for anything unlawful or that infringes another party’s rights.
Intellectual property
The Prime Charging name, logo, site design, text, and images belong to Prime Charging or its licensors and may not be used without written permission. Buying equipment does not transfer any rights in our software, branding, platform, or training materials.
Disclaimers
Except for the manufacturer warranty described above, and any rights that cannot be waived under applicable law, the site, platform, equipment, and training are provided “as is,” without warranties of any kind, express or implied, including merchantability and fitness for a particular purpose.
Limitation of liability
To the fullest extent the law allows, Prime Charging is not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost revenue, lost business opportunity, or lost data, arising from your use of the site, platform, equipment, or training. Our total liability for any claim is limited to the amount you paid us for the equipment or order that gave rise to the claim. Some jurisdictions do not allow certain limitations, in which case those parts may not apply to you.
Indemnification
You agree to indemnify and hold Prime Charging harmless from claims, losses, and expenses that arise from your business operations, your agreements with venues, your placement or handling of equipment, or your breach of these terms.
Governing law
These terms are governed by the laws of the State of Oregon. Any dispute will be brought in the state or federal courts located in Oregon, and you consent to that venue and jurisdiction.
Contact
Questions about these terms: Info@getprimecharging.com